Account Executive • Mid-Level

Who you are

You have a strong background in sales, ideally with experience in launching new products or services. You understand the nuances of customer engagement and are passionate about leveraging AI to enhance customer experiences. You thrive in fast-paced environments and enjoy working collaboratively with a dedicated team to achieve ambitious goals.

You possess excellent communication skills, allowing you to articulate the value of AI solutions to potential customers effectively. You are data-driven and can analyze market trends to inform your sales strategies. Your ability to build relationships with clients and understand their needs is key to your success in this role.

What you'll do

As an Account Executive on the Customer Agent team, you will play a crucial role in bringing the Sales Agent product to market. You will work closely with a small, specialized team to identify early customers and demonstrate the return on investment of our AI solutions. Your responsibilities will include shaping how we position, package, and price the product as we transition from beta to a scalable go-to-market strategy.

You will engage with potential clients, presenting the benefits of our AI customer service solutions and addressing any questions or concerns they may have. Your insights will help refine our product offerings and ensure they meet the evolving needs of businesses. You will also collaborate with marketing and product teams to develop effective sales materials and strategies.

What we offer

Intercom provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge AI technology and contribute to a product that is transforming customer service. We offer competitive compensation and benefits, along with a culture that values collaboration and continuous learning. Join us in setting a new standard for customer experiences with AI.