Account Executive • Mid-Level

Who you are

You have a strong background in sales, ideally with experience in technology or AI products — you've successfully brought new products to market and understand the nuances of customer needs in the tech landscape. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to bridge gaps and foster collaboration.

You thrive in fast-paced environments and enjoy working with small, dedicated teams — your adaptability and eagerness to learn help you navigate challenges and seize opportunities as they arise. You are results-driven, always looking for ways to prove ROI and enhance customer experiences through innovative solutions.

What you'll do

As an Account Executive on the Customer Agent team, you will play a crucial role in launching the Sales Agent product — your responsibilities will include identifying early customers, demonstrating the value of the product, and shaping its market positioning. You will collaborate closely with a small group of specialists, leveraging your sales expertise to drive adoption and feedback.

You will be instrumental in developing strategies for packaging and pricing the Sales Agent product as it transitions from beta to a scalable go-to-market motion — your insights will help refine the product offering and ensure it meets customer expectations. You will also engage with potential clients to understand their needs and tailor solutions that enhance their customer service capabilities.

What we offer

Intercom provides a dynamic work environment where innovation is encouraged — you will have the opportunity to work with cutting-edge AI technology that is transforming customer service. We value collaboration and support your professional growth through mentorship and training opportunities. Join us in setting new standards for customer experiences and making a significant impact in the industry.