
About Narvar
Transforming post-purchase experiences for retailers
Key Highlights
- Over 2 billion shipments processed since 2012
- 1,500+ retail clients including Sephora & GAP
- $64 million raised in Series B funding
- Headquartered in San Mateo, CA with a global presence
Narvar, headquartered in San Mateo, CA, is a leading customer experience platform that enhances post-purchase interactions for retailers. Since its founding in 2012, Narvar has facilitated over 2 billion shipments and serves more than 1,500 clients, including major brands like Sephora, GAP, and Levi...
🎁 Benefits
Narvar offers comprehensive health, vision, and dental insurance, along with generous parental leave and flexible time off. Employees enjoy a hybrid w...
🌟 Culture
Narvar's culture is centered on simplifying complex delivery processes for retailers, fostering a data-driven environment that prioritizes customer ex...
Overview
Narvar is hiring a Senior Account Executive to drive new business acquisition in the eCommerce sector. You'll leverage your expertise in post-purchase customer experience and cultivate relationships with enterprise-level clients. This role requires a proven track record in sales and a deep understanding of the eCommerce landscape.
Job Description
Who you are
You are a seasoned sales executive with a proven track record in new business development, particularly in the eCommerce sector. With a consultative selling approach, you excel at tailoring solutions to meet the unique challenges faced by enterprise-level clients. Your ability to cultivate executive-level relationships has consistently led to exceeding revenue targets, making you a valuable asset to any sales team.
Your industry knowledge is extensive, particularly in post-purchase experiences such as order tracking and returns management. You understand the nuances of enhancing customer satisfaction in the eCommerce space and are well-versed in the trends and key players that shape the industry. Your comprehensive understanding of global supply chain logistics, including sourcing and last-mile delivery, allows you to align post-purchase solutions with complex operations effectively.
You possess a strong network of decision-makers within enterprise eCommerce companies, which you leverage to open doors and close deals. Your existing relationships are a testament to your ability to navigate the enterprise landscape and drive high-value opportunities. You are results-driven and have a consistent track record of exceeding quotas in previous roles, showcasing your dedication to achieving and surpassing sales goals.
What you'll do
In this role, you will be responsible for driving new business acquisition by targeting enterprise-level eCommerce clients. You will leverage your deep understanding of the post-purchase customer experience to tailor solutions that meet the specific needs of your clients. Your consultative selling approach will be key in building relationships and understanding the nuanced challenges faced by these businesses.
You will actively seek out high-value opportunities, cultivating relationships with decision-makers and consistently exceeding revenue targets. Your expertise in the eCommerce industry will enable you to identify trends and opportunities that can be leveraged to enhance client satisfaction and drive sales.
Collaboration with internal teams will be essential as you work to align solutions with client needs. You will engage with various stakeholders to ensure that the solutions provided are not only effective but also enhance the overall customer experience. Your ability to communicate effectively with both clients and internal teams will be crucial in this role.
What we offer
Narvar offers a competitive salary range of $145,000 to $175,000 USD, reflecting the value we place on your expertise and experience. We believe in fostering a supportive and collaborative work environment where you can thrive and grow your career. As a remote position, you will have the flexibility to work from anywhere in the United States, allowing for a healthy work-life balance.
We encourage you to apply even if your experience doesn't match every requirement. At Narvar, we value diverse perspectives and are committed to building a team that reflects the communities we serve. Join us in transforming the post-purchase experience for eCommerce customers and making a significant impact in the industry.
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