About Outreach
The sales execution platform for modern businesses
Key Highlights
- Headquartered in Interbay, Seattle, WA
- Raised $527.3 million in Series F funding
- Over 1,000 employees driving innovation
- Achieved Unicorn status in 2020
Outreach is a leading sales execution platform headquartered in Interbay, Seattle, WA, that helps companies engage effectively with their customers throughout the sales lifecycle. With over 1,000 employees, Outreach has raised $527.3 million in funding across multiple rounds, achieving Unicorn statu...
🎁 Benefits
Outreach offers flexible work-from-home opportunities, comprehensive health insurance, dental and vision coverage, a 401(K) plan, generous parental le...
🌟 Culture
Outreach fosters a culture centered around leveraging AI to drive sales efficiency, with a strong emphasis on integrating technology seamlessly into t...
Overview
Outreach is seeking a Client Account Executive to manage customer renewals and expansions. You'll leverage your expertise to drive customer success and retention. This role requires strong communication and relationship-building skills.
Job Description
Who you are
You have a proven track record in sales, particularly in managing client accounts and driving customer success. With at least 3-5 years of experience in a similar role, you understand the nuances of customer relationships and are adept at identifying opportunities for growth within existing accounts. You are a strong communicator, capable of articulating value propositions and insights to clients, ensuring they see the benefits of expanding their use of the Outreach platform. You thrive in a collaborative environment, working closely with cross-functional teams to champion customer needs and drive satisfaction. You are passionate about learning and staying updated on sales trends and methodologies, which helps you provide the best service to your clients.
What you'll do
In this role, you will be responsible for retaining current customers and identifying opportunities for expansion within their accounts. You will act as a trusted advisor, helping clients understand how to maximize their use of the Outreach platform to achieve their business goals. You will set and track key performance indicators related to customer retention and expansion, ensuring that you meet or exceed your quotas. You will collaborate with other teams, including sales and customer success, to share insights and strategies that enhance customer satisfaction. You will also participate in industry events and engage with thought leadership content to continuously improve your knowledge and skills.
What we offer
Outreach provides a dynamic work environment where you can grow your career while making a significant impact on our customers' success. We offer competitive compensation and benefits, including opportunities for professional development and training. You will be part of a supportive team that values collaboration and celebrates successes together. Our culture encourages innovation and continuous improvement, allowing you to contribute to the evolution of our sales strategies and customer engagement practices.
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