Team Lead • Lead

Who you are

You have a strong background in B2B field sales, with experience in cold calling and lead generation — you've successfully identified and engaged potential clients, leveraging your network to drive sales. Your communication and negotiation skills are top-notch, allowing you to effectively convey the value of Paytm's offerings to merchants. You understand technology and user experience, which helps you articulate how Paytm's solutions can simplify business operations for your clients.

You are willing to experiment and continuously improve your approach to sales — you thrive in environments where you can adapt and innovate. Your ability to minimize risks of fraud and chargebacks through careful merchant onboarding demonstrates your attention to detail and commitment to quality. You are a brand ambassador for Paytm, embodying the company's values of staying hungry, humble, and relevant.

What you'll do

As a Team Lead in the EDC Retail team, you will be responsible for increasing sales of Paytm's devices among merchants in your specified area. This role requires you to physically engage with micro markets, identifying and selling to high-quality merchants. You will adhere to risk guidelines, visiting merchants to resolve any issues that may arise and ensuring a smooth onboarding process. Your role will involve collaborating with various business and technology teams within Paytm to identify and address common bottlenecks, particularly on the technology front.

You will actively seek references from converted clients to expand your network of potential merchants. Your success will be measured by your ability to drive sales and enhance the merchant experience with Paytm's technology. You will play a crucial role in helping small businesses grow and manage their operations through data-driven solutions.

What we offer

At Paytm, you will be part of a mission-driven company that aims to serve half a billion Indians and bring them into the mainstream economy. You will have the opportunity to work in a dynamic environment where your contributions directly impact the growth of small businesses. We encourage you to apply even if your experience doesn't match every requirement — we value curiosity and a growth mindset. Join us in revolutionizing mobile payments and financial services in India.