Customer Operations • Entry-Level

Who you are

You are an individual who thrives in a clinical environment, capable of managing complex surgical procedures and robotically assisted operations. Your attention to detail and ability to orchestrate multiple professionals simultaneously are key to your success in this role. You work well in a team and can exercise independent judgment in planning and organizing your work. Your commitment to patient care aligns with PROCEPT BioRobotics' mission to revolutionize treatment for benign prostatic hyperplasia through innovative surgical robotics.

You possess strong communication skills, enabling you to effectively train and support surgeons and staff in using the AQUABEAM Robotic System. Your ability to create competency and comfort with advanced technologies among medical professionals is essential. You are eager to learn and grow within a company that values continuous career development and innovation in healthcare.

What you'll do

As an Associate Clinical Representative, you will provide technical and clinical support for the AQUABEAM Robotic System, ensuring that surgeons and staff are well-trained and confident in using the technology. You will be responsible for in-service support and clinical assistance for both existing and potential customers, helping to improve the quality of life for patients through effective treatment options.

Your role may also include field service support, which involves system installations, repairs, and software upgrades. You will collaborate closely with various teams at PROCEPT to address any field-based requirements specific to the AQUABEAM Robotic System. Your contributions will directly impact the success of surgical procedures and the overall satisfaction of healthcare providers and patients alike.

What we offer

At PROCEPT BioRobotics, you will embark on a fulfilling career journey where your work contributes to meaningful advancements in healthcare. The company is committed to creating an evolving landscape for your career, filled with transformative opportunities for continuous growth. You will be part of a team that prioritizes patient care and innovative solutions in surgical robotics, making a real difference in the lives of patients suffering from benign prostatic hyperplasia.