Account Executive • Mid-Level

Who you are

You have a proven track record in sales, particularly in the SaaS industry, and understand the nuances of working with mid-sized companies. Your ability to build relationships and trust with clients is paramount, as you will be their primary point of contact for maximizing the value of our experience management solutions. You thrive in a collaborative environment and are comfortable navigating complex problems with a team-oriented approach. You are results-driven and have a passion for helping businesses improve their customer and employee experiences. Your communication skills are exceptional, allowing you to articulate the value of our platform clearly and effectively. You are adaptable and can pivot strategies based on client needs and market trends.

Desirable

Experience in experience management or customer experience solutions is a plus. Familiarity with data analytics and how it can drive business decisions will set you apart. A background in consulting or business development can also be beneficial, as it equips you with the skills to understand client challenges deeply.

What you'll do

In this role, you will be responsible for engaging with mid-sized companies to identify their experience gaps and how our platform can address them. You will conduct needs assessments and provide tailored solutions that align with their business objectives. Building strong relationships with clients will be key, as you will guide them through the implementation and usage of our experience management tools. You will collaborate closely with internal teams, including product and customer success, to ensure that clients receive the highest level of service and support. Your role will involve regular follow-ups and check-ins to assess client satisfaction and identify opportunities for upselling additional features or services. You will also be expected to stay informed about industry trends and competitor offerings to effectively position our solutions in the market.

What we offer

At Qualtrics, you will be part of a dynamic team that values innovation and collaboration. We offer competitive compensation and benefits, including opportunities for professional development and growth within the company. You will have access to resources and tools that empower you to succeed in your role and make a meaningful impact on our clients' businesses. Our culture encourages creativity and strategic thinking, allowing you to contribute to the evolution of our experience management solutions. Join us in our mission to bring humanity, connection, and empathy back to business.