Tandem

About Tandem

The UK's leading green digital bank

🏢 Retail👥 201-500 employees📅 Founded 2020📍 Viscount Court, Sir Frank Whittle Way, Blackpool , FY4 2FB, GB💰 $170.2m4.2
FintechB2CBankingFinancial ServicesMobile

Key Highlights

  • Headquartered in Blackpool, UK
  • Raised $170.2 million in Series D funding
  • Over £230 million issued in green lending
  • Offers competitive savings accounts with innovative features

Tandem is a green-focused digital bank headquartered in Blackpool, UK, that aims to provide sustainable banking solutions for hard-working individuals. With over £230 million in green lending and a strong emphasis on eco-friendly practices, Tandem offers competitive products like its leading savings...

🎁 Benefits

Tandem offers hybrid work opportunities, competitive salaries, equity options, and a generous PTO policy to support work-life balance....

🌟 Culture

Tandem's culture is centered around sustainability and innovation, focusing on delivering exceptional customer experiences while promoting eco-friendl...

Tandem

Account Executive Entry-Level

TandemNew York - On-Site

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Overview

Tandem is hiring a Provider Growth Associate (Account Executive) to help new provider organizations onboard effectively. You'll be responsible for outreach and building self-serve tools in the New York office.

Job Description

Who you are

You are a resourceful individual who thrives in a fast-paced environment and is eager to contribute to a team focused on scaling healthcare solutions. You possess strong communication skills and have a knack for simplifying complex processes, ensuring that new users see value quickly. Your ability to engage with diverse stakeholders will be crucial as you guide practices through the onboarding journey.

You understand the importance of user experience and are committed to making onboarding fast and effective. You are comfortable conducting outreach and running onboarding sessions, and you have a proactive approach to building self-serve tools that enhance user engagement. Your enthusiasm for helping others and your ability to adapt to changing circumstances will make you a valuable asset to the Provider Growth team.

What you'll do

As a Provider Growth Associate, you will play a key role in helping new provider organizations transition from first contact to full activation. Your responsibilities will include conducting outreach to potential providers, running onboarding sessions that ensure a smooth introduction to our services, and building self-serve tools that empower users to navigate our platform independently. You will work closely with the Provider Growth team to identify areas for improvement in the onboarding process and implement strategies that enhance user satisfaction.

You will also be responsible for ensuring that every new user sees value early and often, which is essential for fostering long-term relationships with provider organizations. Your role will involve collaborating with various teams to streamline processes and improve the overall onboarding experience. You will be expected to move quickly and efficiently, adapting to the needs of the organization as it continues to grow and evolve.

What we offer

At Tandem, we offer a unique opportunity to be part of a mission-driven organization that is rethinking how new therapies are brought to market. You will work in a supportive environment that values innovation and collaboration. Our New York office is designed to foster teamwork and creativity, and we are committed to providing our employees with the resources they need to succeed. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.

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