Technical Support Engineer • Entry-Level

Who you are

You are someone who is passionate about solving technical challenges and making a real impact in cybersecurity. You have a technical degree or equivalent experience, and you thrive in collaborative environments where you can work with talented individuals. You are eager to grow your skills while working with cutting-edge cybersecurity technology in diverse environments. You understand the importance of customer success and are committed to delivering exceptional support. You are proactive in contributing knowledge articles and insights that help shape products and services.

What you'll do

As a Technical Support Engineer at Tenable, you will troubleshoot complex issues and guide customers through vulnerability management and compliance tools. You will collaborate with Sales, R&D, and Customer Advocacy teams to ensure that customers receive the best possible support. Your role will involve understanding customer needs and providing solutions that exceed their expectations. You will also contribute to the development of knowledge articles that enhance the support experience for both customers and internal teams. You will be part of a team that values collaboration and innovation, working together to build best-in-class cybersecurity solutions.

What we offer

At Tenable, you will be part of a culture that emphasizes belonging, respect, and excellence. You can expect to partner with some of the most talented and passionate people in the industry, with the support and resources you need to do work that truly matters. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of our team members to grow and succeed together. Join us in our mission to help organizations understand and reduce cyber risk.