Solutions Engineer • Senior

Who you are

You have a strong background in technical sales and a passion for enabling customers to build innovative communication solutions. Your experience in leading technical pre-sales relationships has equipped you with the skills to drive technical discovery and propose effective architectures. You excel at building customer trust and delivering the best product fit for their needs. Your ability to anticipate concerns and offer creative solutions sets you apart in the field. You thrive in a remote-first environment and appreciate the value of diverse experiences in a global team.

What you'll do

As a Senior Solutions Engineer at Twilio, you will play a critical role in the sales team focused on the Digital Sales segment. You will lead the technical pre-sales relationship, ensuring that customers understand the value of Twilio's solutions. Your responsibilities will include driving technical discovery sessions, proposing tailored technical architectures, and demonstrating the product's capabilities to potential clients. You will work closely with the sales team to ensure that customer needs are met and that they receive the best possible solutions. Your role will also involve building strong relationships with customers, helping them navigate their technical challenges, and ensuring a smooth onboarding process.

What we offer

Twilio offers a vibrant remote-first work culture that emphasizes connection and inclusion. You will be part of a team that values diverse experiences and perspectives, contributing to a global impact in the communications industry. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to grow and succeed in this role.