Account Executive • Mid-Level

Who you are

You have a proven track record in managing customer accounts and developing strategies for revenue growth — you understand the importance of customer retention and are skilled at building strong relationships with clients. Your ability to proactively identify customer needs and collaborate with internal teams to deliver effective solutions sets you apart. You excel in resolving complex customer issues and conflicts, demonstrating your strong problem-solving skills. You are comfortable working in a fast-paced environment and are energized by the opportunity to make a real impact through your work.

What you'll do

In this role, you will own the territory strategy for your assigned accounts, taking full responsibility for managing existing customer relationships while also forging new ones. You will develop and implement comprehensive account management plans that focus on customer retention and revenue growth. Your proactive approach will enable you to identify opportunities for upselling and cross-selling, ensuring that you maximize the value delivered to your clients. You will collaborate closely with internal teams to deliver tailored solutions that meet customer needs and drive satisfaction. Your ability to navigate complex customer interactions will be key to your success in this position.

What we offer

Udemy offers a dynamic work environment where you can thrive and grow your career. You will have the opportunity to work with a talented team dedicated to transforming lives through learning. We provide competitive compensation and benefits, along with a culture that values innovation and collaboration. Join us in making a meaningful impact in the world of education.