
About Viamericas
Your trusted partner for international money transfers
Key Highlights
- Headquartered in Antioquia, Colombia
- Network of thousands of payout locations across Latin America, India, and Asia
- Specializes in money transfers, bill payments, and check processing
- Serves a diverse clientele including immigrants and expatriates
Viamericas, headquartered in Antioquia, Colombia, specializes in international money transfer services, bill payments, check processing, and mobile top-ups. With a robust network of thousands of payout locations across Latin America, India, and Asia, Viamericas ensures secure and efficient transacti...
🎁 Benefits
Viamericas offers competitive salaries, health benefits, and a flexible remote work policy. Employees enjoy generous paid time off and opportunities f...
🌟 Culture
Viamericas fosters a customer-centric culture focused on delivering exceptional service and building trust within the communities it serves. The compa...
Overview
Viamericas is hiring a Business Solutions Representative to develop and service a portfolio of clients through telephone calls. This role focuses on generating commercial relationships to increase shipping volume and profitability.
Job Description
Who you are
You are an enthusiastic individual who thrives in a client-facing role, eager to develop and maintain relationships with agents. You possess strong communication skills and are comfortable negotiating to enhance business outcomes. You embrace the core values of respect, innovation, integrity, and impact, aligning with Viamericas' mission to support immigrants in achieving financial success.
You have a proactive approach to problem-solving and are motivated by the opportunity to contribute to a leading money transmitter. Your ability to build rapport and trust with clients will be essential in driving business growth and enhancing service delivery.
What you'll do
As a Business Solutions Representative, you will be responsible for developing and servicing a portfolio of clients through proactive telephone outreach. Your primary goal will be to establish and nurture commercial relationships that facilitate negotiations aimed at increasing shipping volume and profitability for Viamericas. You will engage with agents to understand their needs and provide tailored solutions that enhance their business operations.
You will collaborate with internal teams to ensure that client needs are met and that services are delivered effectively. Your role will involve analyzing client feedback and market trends to identify opportunities for growth and improvement. You will also be expected to maintain accurate records of client interactions and transactions to support business objectives.
What we offer
At Viamericas, you will be part of a dynamic team dedicated to making a positive impact in the financial services industry. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with a diverse range of clients and contribute to meaningful initiatives that help immigrants succeed.
We encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to provide high-quality financial services and make a difference in the lives of our clients.
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