Account Director • Senior

Who you are

You have a proven track record in account management, particularly within the Pharma and MarTech sectors — your experience has equipped you with the ability to navigate complex client relationships and drive strategic initiatives that align with business goals. You possess strong analytical skills, enabling you to gather and interpret high-level requirements effectively, and you are adept at designing scalable onboarding processes that enhance client satisfaction.

Your leadership skills shine through in your ability to guide cross-functional teams, including Client Success Managers and Project Managers, ensuring that all stakeholders are aligned and working towards common objectives. You are a proactive communicator, capable of leading client meetings and fostering strong relationships that contribute to long-term success.

You thrive in a fast-paced environment and are comfortable identifying and capitalizing on new business opportunities — your strategic mindset allows you to develop mid to long-term account strategies that drive upsell tactics and revenue growth. You are passionate about digital transformation and understand the unique challenges faced by Pharma and Life Science companies.

Desirable

Experience in digital marketing or software services tailored to the pharmaceutical industry would be a significant advantage, as would familiarity with the latest trends in MarTech. A background in project management or business analysis can further enhance your ability to deliver results in this role.

What you'll do

As an Account Director at Viseven, you will serve as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded. You will lead the development and execution of account strategies that align with Viseven's marketing objectives, focusing on maintaining existing global accounts while actively seeking new opportunities for growth. Your role will involve conducting regular client meetings to gather insights and feedback, which will inform your strategic planning.

You will also be responsible for driving internal change initiatives that enhance operational efficiency and improve client onboarding processes. By collaborating closely with various teams, you will ensure that all operational activities are aligned with client needs and company goals. Your leadership will be crucial in fostering a culture of excellence and accountability within your team, as you guide them in delivering exceptional service to clients.

What we offer

At Viseven, you will join a rapidly growing team of over 700 skilled professionals dedicated to driving digital transformation in the Pharma and Life Sciences sectors. We offer a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with top-tier clients and contribute to projects that shape the future of digital marketing in the pharmaceutical industry. We believe in investing in our employees' growth and development, providing opportunities for professional advancement and skill enhancement.

Join us and be part of a pioneering team that is committed to excellence and making a significant impact in the MarTech domain. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be just what we need.