Technical Support Engineer • Mid-Level

Who you are

You are a dynamic individual with a strong background in technical support, capable of adapting to various business requirements. Your experience allows you to provide exceptional support to clients and internal sales members, ensuring that their needs are met effectively. You thrive in collaborative environments and enjoy working alongside subject matter experts to solve complex technical problems.

You possess excellent communication skills, enabling you to convey technical information clearly to both technical and non-technical stakeholders. Your ability to work across the EMEA region demonstrates your flexibility and willingness to engage with diverse teams and clients. You are committed to continuous learning and growth, eager to expand your skill set in a supportive work environment.

What you'll do

As a Technical Support Engineer at Zeeco, you will be primarily focused on growing the Service and Turnaround business within the EMEA region. Your responsibilities will include providing technical support for on-site turnaround projects, ensuring that all client needs are addressed promptly and effectively. You will collaborate with the Global Field Services Turnarounds team to deliver innovative engineered solutions tailored to our client base.

You will engage with clients to understand their technical challenges and provide solutions that enhance their operational efficiency. Your role will involve troubleshooting issues, offering guidance, and ensuring that clients receive the highest level of service. You will also support the wider team at the Zeeco facility in Stamford, Rutland, contributing to a culture of collaboration and excellence.

In this hybrid role, you will balance on-site project support with remote collaboration, allowing you to leverage your skills in various settings. You will be expected to adapt to changing business requirements and provide insights that drive the success of our Service and Turnaround initiatives. Your contributions will play a vital role in strengthening our relationships with clients and enhancing our reputation in the industry.

What we offer

At Zeeco, we foster a robust work environment where employees can thrive. You will benefit from a strong culture, trained leadership, and opportunities for growth within the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in making a difference in the industry while developing your skills alongside a team of experts.