About Basis AI
Streamlining customer success with AI-driven insights
Key Highlights
- Headquartered in New York City, NY
- Serves B2B companies like HubSpot and Salesforce
- Focus on automating customer reference management
- Flexible PTO and remote work options available
Basis AI, headquartered in New York City, offers an AI-driven platform that automates customer reference and testimonial management for B2B companies. By integrating with CRM systems, Basis AI helps businesses like HubSpot and Salesforce streamline the collection of customer success stories, enhanci...
🎁 Benefits
Basis AI offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit from...
🌟 Culture
Basis AI fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to leveraging AI technology for r...
Skills & Technologies
Overview
Basis AI is seeking a Founding Revenue Operations leader to design and implement systems that drive their go-to-market strategy. You'll work with tools like Salesforce and HubSpot to optimize processes across Sales, Marketing, and Customer Success. This role requires 5-10 years of experience in Revenue Operations.
Job Description
Who you are
You have 5-10 years of experience in Revenue Operations, demonstrating a strong ability to design and implement systems that enhance go-to-market strategies. Your background includes hands-on technical ownership of CRM systems and automation tools, allowing you to effectively manage data and drive insights across teams. You possess a strategic mindset, capable of collaborating with leadership to translate growth targets into actionable plans. Your experience in optimizing sales processes and pipeline governance is complemented by your ability to standardize workflows and ensure cross-functional alignment.
Desirable
Experience with various CRM and automation platforms is a plus, as is familiarity with data analytics and dashboard creation. You thrive in a fast-paced environment and are comfortable leading initiatives that require both technical and strategic expertise. Your ability to document processes and drive adoption across teams will be key to your success in this role.
What you'll do
In this role, you will set the go-to-market strategy and operating cadence, partnering closely with the CEO and Sales/Marketing leadership to design segmentation and territory plans. You will own and optimize the GTM stack, which includes tools like Salesforce, HubSpot, Outreach, and Apollo, ensuring that data remains clean and reliable across all platforms. Your responsibilities will also include building dashboards and analytics that the leadership team can trust for decision-making, as well as designing integrations and workflows that enhance productivity for sales representatives.
You will drive execution and alignment by standardizing the lead-to-customer lifecycle and implementing scalable pipeline governance. Your role will require you to document processes meticulously and ensure that cross-functional teams adopt changes with measurable outcomes. You will be instrumental in increasing rep productivity through automation and integration of systems, ultimately contributing to the growth and success of Basis AI.
What we offer
Basis AI provides a dynamic work environment in the heart of New York City, with a focus on innovation and collaboration. You will enjoy in-office perks such as daily meal stipends and a fully stocked kitchen, along with financial benefits like pre-tax commuter benefits and a 401(k) retirement plan. The company promotes a healthy work-life balance with unlimited PTO and 12 paid company holidays. Join a team that values culture and community, with monthly office activities and frequent team gatherings to foster connections and collaboration.
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