
About Cyara
Transforming customer experience with automated assurance
Key Highlights
- Headquartered in Redwood City, California
- Over 1,000 enterprise customers including Vodafone & Telstra
- Supports the entire CX software development lifecycle
- Flexible remote work policy and generous PTO
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
π Benefits
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
π Culture
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...

Account Executive β’ Senior
Cyara β’ United States
Skills & Technologies
Overview
Cyara is hiring a Senior Enterprise Account Executive to drive sales in the AI-powered customer experience assurance space. You'll engage with Fortune 500-1000 companies and handle significant deal sizes. Experience in the B2C CCaaS space is a big bonus.
Job Description
Who you are
You have a proven track record in enterprise sales, particularly in the B2C CCaaS space, and are comfortable navigating complex and consultative sales processes. With 5+ years of experience, you excel in building relationships with clients and understanding their needs to deliver tailored solutions. You are a creative problem solver, eager to quickly digest Cyaraβs product suite and contribute to building a world-class organization. Your ability to handle deal sizes averaging $150K-$1M showcases your expertise in managing high-stakes negotiations and closing deals effectively.
You thrive in environments where you can leverage your strong communication skills to articulate the value of AI-powered customer experience assurance. You understand the importance of delivering secure, friction-free, and high-quality customer experiences at scale. Your passion for technology and customer success drives you to stay updated on industry trends and innovations, ensuring you can provide the best solutions to your clients.
What you'll do
As a Senior Enterprise Account Executive at Cyara, you will be responsible for driving sales and expanding our customer base among Fortune 500-1000 companies. You will engage with potential clients to understand their unique challenges and demonstrate how Cyaraβs unified platform can optimize their customer journeys. Your role will involve developing and executing strategic sales plans, identifying new business opportunities, and nurturing relationships with key stakeholders.
You will collaborate closely with cross-functional teams, including marketing and product development, to ensure alignment in messaging and product offerings. Your insights will help shape our sales strategies and improve our customer engagement processes. You will also be responsible for managing the sales pipeline, forecasting revenue, and achieving quarterly sales targets.
In this role, you will have the opportunity to make an immediate impact by contributing to the growth of Cyara and helping businesses deliver exceptional customer experiences. You will be part of a dynamic team that values diversity, equity, inclusion, and belonging, fostering an environment where every individual feels valued and empowered to contribute their unique perspectives.
What we offer
At Cyara, we offer a competitive compensation package, including performance-based incentives and opportunities for professional growth. You will work in a collaborative environment that encourages innovation and creativity, allowing you to thrive in your role. We are committed to fostering a workplace that champions diversity and inclusion, ensuring that all employees feel respected and valued.
Join us in our mission to eradicate bad customer experiences and help businesses optimize their customer journeys. If you are ready to take on this exciting challenge and make a difference in the world of customer experience assurance, we encourage you to apply even if your experience doesn't match every requirement.
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