Product Support Jobs

Anthropic • San Francisco - On-Site

Anthropic is hiring a Product Support Specialist to respond to user needs and provide high-touch support for AI products. You'll work closely with engineers and customers in San Francisco, New York, or Seattle.

Anthropic • San Francisco - On-Site

Anthropic is hiring a Product Support Specialist to provide high-touch support to users and help identify gaps in technical knowledge. You'll work closely with engineers and internal stakeholders to resolve user issues. This role is based in San Francisco, New York, or Seattle.

Roblox • Gurugram

Roblox is hiring a Product Support Incident Specialist to manage escalations and enhance product reliability. You'll coordinate across teams to resolve high-impact incidents affecting users. This role requires strong problem-solving skills and experience in customer support.

Box • Austin

Box is hiring a Team Manager for Product Support to lead a team that resolves issues for Box Admins, Users, Developers, and Partners. This role focuses on enhancing customer experience and driving product advocacy.

Stripe • San Francisco

Stripe is hiring a Product Support professional for their Bridge team to enhance user experiences and resolve complex technical issues. You'll leverage your expertise in SQL and APIs to improve support systems and processes.

Stripe • Singapore - On-Site

Stripe is hiring a Product Support Specialist to enhance user experiences and improve support systems. You'll leverage your technical expertise in SQL and APIs to resolve complex user issues. This role requires strong analytical skills and the ability to work with cross-functional teams.

Zenoti • Brisbane

Zenoti is hiring a Senior Product Support Specialist to assist customers in effectively using their cloud-based software solution for the beauty and wellness industry. This role requires strong problem-solving skills and a customer-focused mindset.

Patreon • New York - Hybrid

Patreon is hiring a Manager, Product Support - Discovery & Community to lead a team delivering high-quality support for creators and fans. This role requires collaboration with product and engineering teams to enhance the platform experience.

Pigment • France

Pigment is seeking a Product Support Team Lead to mentor a team of specialists and enhance customer service. You'll leverage skills in SQL, HTML, and APIs to support product value delivery. This role is ideal for those with a background in business planning or BI.

Zenoti • Manchester

Zenoti is hiring a Senior Product Support Consultant (Bilingual French and English) to assist customers in effectively using their cloud-based software solution for the beauty and wellness industry. This role requires strong communication skills in both French and English.

Zenoti • Hyderabad

Zenoti is hiring a Senior Product Support Specialist to assist customers in effectively using their cloud-based software solution for the beauty and wellness industry. This role requires strong problem-solving skills and a customer-focused mindset.