Upgrade Jobs

Upgrade • Phoenix - On-Site

Upgrade is seeking a Customer Service Representative for their Flex Pay product to deliver exceptional customer service through various communication channels. This role requires a commitment to customer satisfaction and collaboration within a top-notch team.

Upgrade • Phoenix

Upgrade is hiring a Collections Team Lead to engage with customers and provide best-in-class service regarding account statuses and payments. This role requires strong collaboration with management and team members to assist customers effectively.

Upgrade • Phoenix

Upgrade is hiring a Merchant Support Specialist to assist the sales team by managing high call volumes and providing support for product inquiries. This role requires strong communication skills and a customer-focused mindset.

Upgrade • New York - Remote

Upgrade is hiring a Manager of Cruise, Operational Excellence to drive cross-functional initiatives and optimize processes. You'll collaborate with diverse teams to ensure operational excellence. This role requires strong analytical skills and business judgment.

Upgrade • Fort Worth - On-Site

Upgrade is hiring a Credit Analyst to underwrite and process new auto loan applications. You'll analyze applicants and loan data focusing on credit worthiness and compliance. This position is based in Fort Worth.

Upgrade • San Francisco - On-Site

Upgrade is hiring a Credit Analyst to underwrite and process new auto loan applications. You'll analyze applicants and loan data focusing on credit worthiness and risk mitigation. This position is based in San Francisco.

Upgrade • Atlanta

Upgrade is seeking a Director of Home Improvement Revenue Operations to oversee the revenue process for the Home Improvement vertical. You'll ensure data integrity and drive strategic initiatives. This role requires strong leadership and operational expertise.

Upgrade • Atlanta

Upgrade is seeking an Operations Intern to join their North American Operations team. You'll gain hands-on exposure to core operational functions, including reviewing applications and supporting merchant onboarding. This role is ideal for those looking to start a career in operations within the fintech industry.

Upgrade • Phoenix

Upgrade is hiring a Title Specialist I for their Auto Servicing team to assist with back office tasks related to auto loans. This role requires problem-solving skills and attention to detail while interacting with banks and vendors.

Upgrade • Atlanta

Upgrade is seeking a Customer Success Manager to enhance contractor engagement and drive productivity within their sales team. You'll be responsible for managing a portfolio of partners and helping them achieve their business goals. This role requires strong interpersonal skills and a focus on customer satisfaction.

Upgrade • Phoenix - Hybrid

Upgrade is hiring a Product Operations Analyst to act as a key link between operations, product, and customer experience teams. You'll investigate customer pain points and drive improvements across the internal platform. This role is based in Phoenix with a hybrid work model.

Upgrade • San Francisco - Hybrid

Upgrade is hiring a Product Data Analyst to synthesize data and streamline reconciliation processes. You'll work cross-functionally with product managers and analyze borrower data. This position requires experience in data analysis and SQL.

Upgrade • San Francisco

Upgrade is seeking a Product Counsel to provide legal guidance on financial products and regulatory compliance. You'll work cross-functionally to develop new products and manage legal risks. This role requires strong relationship-building skills and adaptability in a fast-paced environment.

Upgrade • Phoenix

Upgrade is hiring a Director of Deposit Servicing to lead the bank's deposit servicing functions. You'll focus on operational excellence and customer experience in a fast-paced environment. This role requires strategic thinking and proven leadership experience.

Upgrade • Phoenix - On-Site

Upgrade is hiring an Email Specialist for their Online Support team to deliver exceptional customer service via email. You'll manage customer inquiries using Zendesk and ensure a positive experience. This role is ideal for those looking to start their career in customer support.

Upgrade • Orange County

Upgrade is seeking a Product Counsel to provide legal guidance on financial products and regulatory compliance. You'll work cross-functionally to develop new products and manage legal risks. This role requires strong relationship-building skills and adaptability in a fast-paced environment.

Upgrade • Phoenix

Upgrade is hiring a Product Counsel to provide legal guidance on financial products and regulatory compliance. You'll work cross-functionally to develop new products while managing legal risks. This role requires strong relationship-building skills and adaptability in a fast-paced environment.

Upgrade • Atlanta

Upgrade is hiring a Product Counsel to provide legal guidance on financial products and regulatory compliance. You'll work cross-functionally to develop new products and manage legal risks. This role requires strong relationship-building skills and adaptability in a fast-paced environment.